Dispatch

See details below screenshot

• Unallocated work viewable by any combination of geographic area, service type, company branch, or goods.
• Allocated work viewable by any combination of driver type, individual drivers, radio channel, or driver location.
• Sophisticated filters available to refine dispatcher’s view of work (by area, service, customer, etc.)
• Jobs sorted by any of client code, time booked/due, pickup point (name or postal code), delivery point (name or postal code), service, or the operator can perform own “manual” sorting.
• Choice of suburb name or street address for viewing job summary.
• User-defined color-coding for each service type.
• Specialized handling available for “hub-and-spoke” (i.e. depot or base) operations.
• Standard operations: pre-allocation, allocation, de-allocation, pickup, deliver, locate driver, record PoD (if not supplied by mobile data), “undo”, etc.
• Jobs can be split from one driver to another, between all stops.
• Interface to mobile data available.
• Multiple methods for common operations: mouse-click and mouse “drag and drop” and keyboard shortcuts all available to allow operators to find their own “comfort zone”.
• Advance booking filters allow future work to be hidden according to different settings.
• Clearly visible alarm conditions highlighted so they can’t be ignored: operator can drill down from each alarm condition to inspect details of offending jobs/drivers.
• Alarms for: late allocation, late pickup, late delivery, mobile data failures, PoD events, etc.
• “Early Warning” display collects all warnings in one window, in time order.
• Driver panel colors drivers according to status allowing “at-a-glance” view of the fleet
• Drivers can be sorted by name, jobs/earnings, location, heading-to-zone
• Vacant driver list automatically sorts drivers by time fallen vacant, can also be sorted by location
• Advanced driver search function locates and ranks drivers suitable for a selected job
• Flag customer pickups
• Collapse/uncollapse driver job lists
• Hide empty drivers
• Display driver revenue/commission in real time
• Manifest printing function
• On-the-fly filling in of manifest pick-up/delivery piece countsNew!
• Driver logon/logoff, plus on-hold/on-break/out-of-order settings
• Screens automatically refresh – no need to ever “force” a refresh, or wait for one
• Record reasons for driver absences and view full history of these at any time
• Record planned driver absences to permit re-scheduling of “permanent” jobs
• Exchange messages/queries with order entry staff
• Queries highlighted within job lists
• Black-list drivers for specified customers or routesNew!
• Increment ETD times to allow delays to be accommodatedNew!



Manifest displayNew! via Dispatch (see details below screenshot)

• control of display field (Name, City, etc.)
• quick access to stop notes
• up to 6 goods types per job
• enter goods quantity by stop
• automatically calculates total weight based on qty and type of goods
• PoDs at stop-level
• balance checking, warns dispatcher of count mismatch
• extra stop-level data button for scanned package ids